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No. Last Name Request Type Priority Status Company Location
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Request Type
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Status
Priority
Alert Level
Tech
Escalation
Client
123
5/24/17
11:51 pm
Web
sample: sample
Open
Medium
On schedule
Level 1
122
5/24/17
2:19 pm
Facilities Request
   •  
Installation Request
- Configure Office/Cube: New Employee
Open
Urgent
Not completed
Level 1
117
5/24/17
1:56 pm
IT Request
   •  
Hardware Support
      •  
Telecom
         •  
Phones
Dees Nuts - Create Phone Extension: New Employee
Open
High
On schedule
Level 1
109
5/24/17
5:51 am
IT Request
   •  
Software Support
      •  
Microsoft Windows
         •  
Procurement Request
ww: ww
Open
Medium
On schedule
Level 1
108
5/22/17
6:00 am
Request For Change *Requires Approval from CAB
Schedule change - postponing release: We need additional 2 weeks to finish development of ...
M. Hulik: approved
Waiting for change advisory board approval
Approved
Change request - Normal Impact
Needs update
Level 1
93
5/21/17
10:10 am
HR Request
   •  
New Employee
Maria Bungau: Maria starts 1st of October
Open
Medium
Not completed
Level 1
41
5/17/17
9:44 am
IT Request
   •  
IT Project
PROJECT: New Server Room: High Level plan: 1. Prepare new room 2. Move HW & Services...
New deadline: 5/14/2015.
Open
Medium
Not completed
Level 1
40
5/15/17
8:07 am
SolarWinds NPM Alert
Alert me when a node goes down: Node status is Down, One or more interfaces are Down.
Open
Medium
Not completed
Manager
8
5/24/17
10:28 am
IT Request
   •  
Software Support
      •  
E-Mail
         •  
Repair Request
E-mail Attachments: I can't add attachments to messages. Please help.
Technician: QA-BRN-LBEN-06 Client: dal-q3665 St...
Technician: QA-BRN-LBEN-06 Client: dal-q3665 St...
Resolved
High
Manager
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