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No. Last Name Request Type Priority Status Company Location
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No.
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Status
Alert Level
Escalation
Priority
Client
Request Type
Request Detail Latest Notes
Tech
17
8/25/14
7:34 am
Open
Not completed
Level 1
High
IT Request
   •  
Hardware Support
      •  
Telecom
         •  
Phones
Create Phone Extension: New Employee
8
10/16/14
9:29 am
Open
Not completed
Manager
Medium
IT Request
   •  
Software Support
      •  
E-Mail
         •  
Repair Request
E-mail Attachments: I can't add attachments to messages. Please help.
Technician: QA-BRN-LBEN-06 Client: dal-q3665 St...
Technician: QA-BRN-LBEN-06 Client: dal-q3665 St...
13
8/24/14
8:08 am
Open
Not completed
Level 3
High
IT Request
   •  
Software Support
      •  
Microsoft Windows
         •  
Upgrade Request
Reimage Computer Lab: Update main image on server and run NetInstall.
41
5/13/15
9:44 am
Open
Not completed
Level 1
Medium
IT Request
   •  
IT Project
PROJECT: New Server Room: High Level plan: 1. Prepare new room 2. Move HW & Services...
New deadline: 5/14/2015.
93
5/13/15
10:10 am
Open
Not completed
Level 1
Medium
HR Request
   •  
New Employee
Maria Bungau: Maria starts 1st of October
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